AI OPERATIONS PLATFORM FOR SWITCHGEAR & ELECTRICAL EQUIPMENT
The AI Operating Platform for Switchgear & Power Equipment.
Nexqavyr AI is an end-to-end AI operations platform purpose-built for engineer-to-order switchgear, MCC, and electrical equipment manufacturers. It unifies your entire build lifecycle—automating RFQ spec extraction, single-line engineering validation, BOM costing, shop-floor scheduling, and FAT compliance certification (IEC & UL). By catching engineering errors and material delays weeks before fabrication begins, Nexqavyr AI slashes quote turnaround by 80%, eliminates shop rework, and guarantees on-time delivery with protected margins.
The AI Operations Command Center That Guarantees On-Time Delivery.
The Nexqavyr AI Dashboard serves as the central intelligent brain of your manufacturing facility. Powered by real-time predictive models that continuously synchronize engineering schematics, supply chain lead times, and shop-floor assembly throughput, it eliminates operational blind spots across every order. Rather than reacting to unexpected delivery slips or design errors after fabrication begins, plant leadership gains proactive AI intelligence that forecasts bottlenecks weeks in advance, recommends automated workarounds, and ensures every custom power build is delivered on schedule with protected margins.
app.nexqavyr.ai/dashboard
Nexqavyr AI — main operations Dashboard
CAPABILITIES & ASSURANCES (4)SWIPE ⇄
100%
Order Orchestration & Visibility
Full-Lifecycle Synchronization
Unifies multi-million dollar backlogs across all 8 shop stages. Ensures complete transparency from engineering intake to site commissioning, guaranteeing no order stalls unseen.
99.8%
First-Pass Quality Assurance
Automated Engineering Auditing
AI cross-checks customer specs against IEC & UL codes before metal is cut. Eliminates shop-floor assembly rework and guarantees compliant builds on the very first pass.
80%
Turnaround Time Acceleration
Rapid Quoting & Dynamic Scheduling
Compresses quote and engineering cycles from weeks to hours with instant BOM generation, giving clients firm delivery dates and protected profit margins.
3 Weeks
Predictive Risk Mitigation
Early Bottleneck Prevention
Detects supply chain constraints and component lead-time shifts weeks in advance, simulating dynamic workarounds so client delivery dates are never compromised.
AI
Autonomous Operational Intelligence — The dashboard’s predictive engine continuously evaluates engineering revisions, component lead times, and assembly bay velocity 24/7. When risk is detected on any custom build, the system proactively simulates mitigation paths and schedules adjustments—giving leadership complete certainty and clients guaranteed delivery dates.
The Nestack Manufacturing Suite
Built for every corner of advanced manufacturing.
Manufacturing moves differently across every facility — with specialized production lines, heavy mobile equipment fleets, live sensor telemetry, and critical maintenance cycles. The Nestack manufacturing suite is purpose-built to give your teams shared, real-time operational intelligence.
Unified intelligence across production, maintenance & fleet operations.
Deploy the Nestack Industrial Suite to integrate machine telemetry, AI-orchestrated repair work orders, and mobile fleet health under a single operational view.
From Customer Spec to Energized Asset. One Controlled Thread.
From initial RFQ intake to final on-site energization, Nexqavyr AI unifies every phase of custom electrical manufacturing into a continuous operational thread—automating engineering handoffs, eliminating rework, and guaranteeing delivery on schedule.
The Intake module scans incoming customer RFQs, engineering specs, and technical drawings. Using industrial AI, it extracts core electrical parameters—voltage classes, current ratings, and enclosure codes—with direct source citations. It instantly detects conflicting specifications before engineering begins, saving days of manual review.
Fields Tracked
AI Spec Extraction
Conflict Detection
Source Page Citations
Revision Comparison
Technical Sign-Off
Engineering02
Automated Single-Line & Design Configuration
The Engineering module transforms verified intake requirements into validated single-line schematics and panel layout designs. It continuously checks configurations against IEC 61439 and UL 891 standards to prevent errors. If any component changes, the AI automatically calculates downstream drawing and BOM impacts.
Fields Tracked
Single-Line Generation
Standard Rule Auditing
IEC & UL Validation
BOM Mapping
Revision Impact Analysis
Quoting03
Real-Time Cost Estimation & Quoting
The Quoting module instantly generates detailed, line-item cost estimates directly from the approved engineering model. It calculates material costs, assembly labor, and engineering hours while factoring in live supplier pricing and target margins. This allows your team to turn accurate, profitable bids around in minutes.
Fields Tracked
Instant BOM Pricing
Labor & Material Breakdowns
Margin Protection
Supplier Expiry Tracking
Commercial Analytics
Production04
Live Shop-Floor Production & Scheduling
The Production module orchestrates shop-floor assembly across every bay, tracking each panel from fabrication to wiring and testing. It synchronizes bill-of-materials readiness with floor schedules, instantly alerting supervisors to component shortages. When a delay occurs, the AI dynamically suggests re-sequencing tasks to protect the ship date.
Fields Tracked
Shop Bay Scheduling
Material Readiness Tracking
Shortage Prediction
Dynamic Work Sequencing
Real-Time Assembly Flow
Quality05
Automated Factory Acceptance Testing (FAT)
The Quality module guides technicians step-by-step through rigorous Factory Acceptance Testing, capturing test measurements, waveforms, and visual evidence. When an anomaly is detected, the AI diagnoses potential wiring or configuration root causes and opens non-conformance reports automatically, ensuring audit-ready compliance certificates.
Fields Tracked
Digital FAT Execution
Automated Anomaly Detection
Root Cause Diagnostics
Instant NCR Generation
Audit-Ready Certificates
Commissioning06
Site Delivery & Energization Readiness
The Commissioning module bridges the factory floor to the field installation site, tracking delivery, physical positioning, and secondary wiring verification. It manages open punch items and protection settings packages, calculating a live energization readiness score to ensure a safe, coordinated power-on.
Fields Tracked
Site Readiness Tracking
Digital Punch Lists
Protection Setting Verification
Energization Safety Checks
Client Sign-Off
Service07
Lifecycle Asset History & Predictive Service
The Service module maintains the complete digital twin of every energized panel, carrying its original factory FAT records, schematics, and field modifications. By tracking operational conditions and thermal trends, the AI detects component wear and recommends proactive maintenance windows, minimizing costly customer downtime.
The Intake module scans incoming customer RFQs, engineering specs, and technical drawings. Using industrial AI, it extracts core electrical parameters—voltage classes, current ratings, and enclosure codes—with direct source citations. It instantly detects conflicting specifications before engineering begins, saving days of manual review.
The Engineering module transforms verified intake requirements into validated single-line schematics and panel layout designs. It continuously checks configurations against IEC 61439 and UL 891 standards to prevent errors. If any component changes, the AI automatically calculates downstream drawing and BOM impacts.
The Quoting module instantly generates detailed, line-item cost estimates directly from the approved engineering model. It calculates material costs, assembly labor, and engineering hours while factoring in live supplier pricing and target margins. This allows your team to turn accurate, profitable bids around in minutes.
The Production module orchestrates shop-floor assembly across every bay, tracking each panel from fabrication to wiring and testing. It synchronizes bill-of-materials readiness with floor schedules, instantly alerting supervisors to component shortages. When a delay occurs, the AI dynamically suggests re-sequencing tasks to protect the ship date.
The Quality module guides technicians step-by-step through rigorous Factory Acceptance Testing, capturing test measurements, waveforms, and visual evidence. When an anomaly is detected, the AI diagnoses potential wiring or configuration root causes and opens non-conformance reports automatically, ensuring audit-ready compliance certificates.
The Commissioning module bridges the factory floor to the field installation site, tracking delivery, physical positioning, and secondary wiring verification. It manages open punch items and protection settings packages, calculating a live energization readiness score to ensure a safe, coordinated power-on.
The Service module maintains the complete digital twin of every energized panel, carrying its original factory FAT records, schematics, and field modifications. By tracking operational conditions and thermal trends, the AI detects component wear and recommends proactive maintenance windows, minimizing costly customer downtime.
Factory Digital Twin
Condition Trend Monitoring
Predictive Maintenance
Warranty & Service History
Downtime Prevention
Don’t settle for the AI your software chose.
Nexqavyr AI routes each switchgear manufacturing workflow step to the model family that fits — anomaly scoring, long reads, structured extraction, or a specialist fine-tune — not whichever model shipped inside your last software purchase.
TRADITIONAL SAAS VS NEXQAVYR AI
TRADITIONAL SAAS
Built-in AI
One model, one pass, and no step you can point somewhere else.
You work within its limits.
Nexqavyr AI·ROUTED ORCHESTRATION
01
Extract RFQ electrical ratings & citations
Rated voltage (13.8 kV), continuous current (2,000 A), and short-circuit withstand (31.5 kA) extracted with citations to source pages.
AIOpenAI
OPENAI RESPONSES API
02
Validate protection curves against IEEE/IEC criteria
Instantaneous and time-overcurrent trip curves validated against IEEE C37.20 and IEC 62271 coordination criteria.
DSDeepSeek
DEEPSEEK API
03
Parse 32-page specification & single-line drawing
Cross-references DWG single-lines with RFQ paragraphs to catch 2,000 A vs 2,500 A mismatches before engineering sign-off.
AClaude
ANTHROPIC MESSAGES API
04
Prioritize bay constraints by order backlog impact
Whole-factory backlog context ($47.8M) informs which missing relay or test failure matters most to delivery deadlines.
GGemini
GEMINI API
05
Generate SCPI test-bench injection scripts
Structured extraction turns FAT test checklists into automated secondary current injection and timing routines.
AIOpenAI
OPENAI RESPONSES API
06
Retain compliance & FAT test evidence
Oscillograph waveforms, inspector digital verification, and NCR closure records sealed into the asset history.
SSpecialist
DOMAIN COMPLIANCE ENGINE
01
Extract RFQ electrical ratings & citations
Rated voltage (13.8 kV), continuous current (2,000 A), and short-circuit withstand (31.5 kA) extracted with citations to source pages.
AIOpenAI
OPENAI RESPONSES API
02
Validate protection curves against IEEE/IEC criteria
Instantaneous and time-overcurrent trip curves validated against IEEE C37.20 and IEC 62271 coordination criteria.
DSDeepSeek
DEEPSEEK API
03
Parse 32-page specification & single-line drawing
Cross-references DWG single-lines with RFQ paragraphs to catch 2,000 A vs 2,500 A mismatches before engineering sign-off.
AClaude
ANTHROPIC MESSAGES API
04
Prioritize bay constraints by order backlog impact
Whole-factory backlog context ($47.8M) informs which missing relay or test failure matters most to delivery deadlines.
GGemini
GEMINI API
05
Generate SCPI test-bench injection scripts
Structured extraction turns FAT test checklists into automated secondary current injection and timing routines.
AIOpenAI
OPENAI RESPONSES API
06
Retain compliance & FAT test evidence
Oscillograph waveforms, inspector digital verification, and NCR closure records sealed into the asset history.
Note: Model and provider names are illustrative of integration patterns; trademarks belong to their respective owners. Routing is configured per tenant and data boundary. Supported and evaluated ecosystem models include OpenAI, Anthropic / Claude, Google / Gemini, Cohere, Mistral, Meta / Llama, xAI, and DeepSeek.
Compliance Standards
Built to the standards your shop is audited against.
Nexqavyr AI embeds low-voltage and medium-voltage power equipment standards directly into engineering rules, production routing, and factory acceptance test (FAT) checklists — supported out of the box on every order the shop ships.
STANDARDS (3)SWIPE STANDARDS ⇄
IEC 61439-1/-2Global / IEC
Supported
Low-voltage switchgear and controlgear assemblies
Design and routine verification of low-voltage switchgear assemblies — the platform enforces temperature-rise, dielectric clearance, and short-circuit withstand checks from engineering through FAT.
North American safety and construction standard for switchboards rated 1,000 V or less — the platform tracks UL 891 construction rules, clearance spacing, and test records order-by-order.
Automated Verifications
Busbar ampacity sizing & heat run temperature rise rules
Dead-front barrier isolation, gutter space & wireway clearances
Dielectric voltage-withstand & ground fault test logs
UL label traceability, component listing & serial audit trail
Governing standard for medium-voltage metal-clad assemblies — verifies grounded metal barriers between compartments, automatic shutter mechanisms, breaker safety interlocks, and test evidence.
Automated Verifications
Complete compartmentalization & grounded metal partition barriers
Note: These are standards the platform is built to support inside your workflows — obligations that fall on you as the licensee. They are not certifications held by us, and support in the product is not a substitute for your own counsel or compliance officer.
Add-ons
Add the hardware your workflow needs.
Most of what the platform reads still starts on physical assets, sensors, or shop-floor paperwork. These are standard, off-the-shelf peripherals and industrial sensors from third-party manufacturers — not proprietary or own-branded hardware. We enrol them against your workspace so each one streams into the module that already handles its output.
High-speed document & schematic scanner
Network scanning station for multi-page utility RFQs, customer purchase specifications, single-line schematics, and bay travelers. Drops searchable PDFs into the watched intake pipeline, where key electrical ratings, bus amperages, breaker trip specs, and BOM lines are extracted with confidence scoring before engineering release.
Feeds · Document Intake
Industrial DIN-rail edge gateway
Rugged DIN-rail gateway deployed in switchgear assembly bays and wiring cells. Interfaces with breaker racked-in/test microswitches, protection relays over IEC 61850 or Modbus TCP, and digital torque tools, republishing cubicle wiring stages and assembly progress as OPC UA or MQTT to drive the live production schedule.
Feeds · Production Optimization
Precision true-RMS clamp probe & FAT test set
Calibrated true-RMS clamp probe and secondary-injection test bench interface (SCPI / Bluetooth). Captures circuit breaker trip timing, contact bounce, micro-ohm joint resistance, and protective relay curves during factory acceptance testing, streaming verified millisecond data directly into automated FAT compliance certificates.
Feeds · Quality (FAT)
Fixed-mount radiometric thermal sensor
Calibrated radiometric thermal sensor mounted facing switchgear cubicle IR inspection windows, busbar splice plates, or breaker disconnect stabs. Streams continuous thermal grids and delta-T threshold alarms over Modbus TCP during factory heat-run testing to detect high-resistance joints before dielectric clearance.
Feeds · Quality (FAT) & Commissioning
01
High-speed document & schematic scanner
Network scanning station for multi-page utility RFQs, customer purchase specifications, single-line schematics, and bay travelers. Drops searchable PDFs into the watched intake pipeline, where key electrical ratings, bus amperages, breaker trip specs, and BOM lines are extracted with confidence scoring before engineering release.
FEEDSDocument Intake
FEEDSDocument Intake
02
Industrial DIN-rail edge gateway
Rugged DIN-rail gateway deployed in switchgear assembly bays and wiring cells. Interfaces with breaker racked-in/test microswitches, protection relays over IEC 61850 or Modbus TCP, and digital torque tools, republishing cubicle wiring stages and assembly progress as OPC UA or MQTT to drive the live production schedule.
FEEDSProduction Optimization
FEEDSProduction Optimization
03
Precision true-RMS clamp probe & FAT test set
Calibrated true-RMS clamp probe and secondary-injection test bench interface (SCPI / Bluetooth). Captures circuit breaker trip timing, contact bounce, micro-ohm joint resistance, and protective relay curves during factory acceptance testing, streaming verified millisecond data directly into automated FAT compliance certificates.
FEEDSQuality (FAT)
FEEDSQuality (FAT)
04
Fixed-mount radiometric thermal sensor
Calibrated radiometric thermal sensor mounted facing switchgear cubicle IR inspection windows, busbar splice plates, or breaker disconnect stabs. Streams continuous thermal grids and delta-T threshold alarms over Modbus TCP during factory heat-run testing to detect high-resistance joints before dielectric clearance.
FEEDSQuality (FAT) & Commissioning
FEEDSQuality (FAT) & Commissioning
Note: Hardware, installation, and integration are not included in the standard subscription. Additional charges apply based on the hardware selected, integration modules required, and implementation scope.
Pricing
One flat plan for the whole shop.
Nexqavyr AI is priced for the platform, not the person. Every module ships in the same plan, so an application engineer, a production supervisor, a quality inspector and a service tech can all work in it without per-seat maths or a tier chart to decode.
Talk to us about your product lines, order volume and the systems you already run and we’ll walk through what the rollout looks like.
Starting at
$200/mo
Full access to all eight shop modules — Dashboard, Intake, Engineering, Quoting, Production, Quality, Commissioning and Service — on one auditable thread.
The main operations Dashboard, workload-by-stage read and AI Operational Brief
RFQ requirement extraction with per-field confidence and revision compare
Single-line Engineering configuration with validation and AI Revision Impact
Line-by-line Quoting with commercial intelligence and lead-time exposure
Production pipeline, Quality FAT and the Commissioning board through to energization
Installed-base Service with the factory record on every asset
AI API usage is charged separately. Clients must recharge their AI credit balance based on their usage.
Onboarding
What your onboarding fee covers
A one-time setup that brings Nexqavyr AI live before your first billing cycle — we wire in your RFQ ingestion, load your approved component library and standard assembly configurations, backfill prior quotes, FAT records and commissioning history, and tune the requirement extractor and validation rules to your product lines and standards. Each fee is a starting point marked with a “+”: the final onboarding is scoped once we understand your environment, security needs, integrations, data volume, compliance requirements and deployment model.
TIERS (3)SWIPE TIERS ⇄
Essential
$1,000+one-time
Kickoff and rollout plan scoped to your product lines, standard assemblies and shop stages
Workspace provisioning with admin accounts, a shop hierarchy for Intake through Service, and shared numbering (SYN-RFQ / SYN-SWG / SYN-Q / SYN-FAT)
One RFQ ingestion channel wired in — inbox, portal or shared drive — with field mapping to the intake record
Approved component library, standard assembly configurations and single-line templates imported from your CAD/CPQ
Dashboard, Intake requirement extractor and Engineering validation rules configured to your product lines
Baseline confidence thresholds and validation rules tuned to your standards (IEC 61439, UL 891, IEEE C37.20.2)
Roles set for engineering, quoting, production supervisors, quality inspectors and service techs
Live-readiness check and onboarding handbook before your first billing cycle
Plus
Most teams
$2,500+one-time
Everything in Essential, plus:
Guided backfill of prior RFQ packages, quotes, FAT records and commissioning history with validation
Two-way ERP / MRP sync plus two more integrations — CAD/PLM, CPQ or field service
Custom validation rules and revision-impact models tuned per product line and voltage class
Production pipeline, FAT test procedures and Commissioning board configured to your shop stages and inspectors
Live training for engineering, quoting, production, quality and commissioning teams, with a recording
Dedicated onboarding specialist through go-live
Enterprise
$5,000+one-time
Everything in Plus, plus:
Multi-plant, multi-region rollout plan across every product line and site
Bespoke integrations with SSO, API access and PLM/CAD platforms at scale
Bulk migration of years of RFQ, quote, BOM and FAT records, cleansed and reconciled
Document-intelligence and quoting templates built around your customer paperwork and standards library
Role-based training tracks and admin enablement across sites
Named onboarding manager with a defined go-live date and success plan
Where it runs
Same platform subscription either way — onboarding may vary by requirements.
Cloud (SaaS)
Runs in Nestack’s managed cloud — the fastest way to go live, with hosting, scaling and updates handled for you.
Private / self-hosted
The same platform deployed inside your own infrastructure — your cloud, VPC or on-prem — so customer specifications, BOMs, drawings and FAT records never leave your environment. Built for engineering and quality teams working under NDA and export-control obligations.
SWITCHGEAR ENGINEERING & FAT REMEDIATION AGENTS
Industrial & Advanced Manufacturing agents, in production, wired to your shop floor stack.
From live RFQ intake and single-line verification through bench SCPI testing, SAP locks, and closed FAT certificates — one industry playbook end to end.
Your manufacturing AI agents, run like production systems.
Not chatbots bolted onto a dashboard. Agents built around shop floor workflows, documented APIs, and operational handoffs — with production guardrails from day one.
Manufacturing agents are catalogued on nestackagents.com. Tool names and marks belong to their respective owners.
Connectivity
Your whole stack, connected.
Nexqavyr AI connects to the ERP, CAD, PLM, SCADA, and shop floor instrumentation systems your factory already runs — through public, documented APIs — so data moves through intake, engineering, quoting, production, and FAT without re-keying. 17 integrations across 6 workflow groups.
SAP S/4HANA
Siemens Teamcenter
Oracle Cloud SCM
Rockwell FactoryTalk
Plex MES
AWS IoT SiteWise
Azure IoT Hub
PTC Windchill
Autodesk APS
Modbus TCP
SAP S/4HANA
Siemens Teamcenter
Oracle Cloud SCM
Rockwell FactoryTalk
Plex MES
AWS IoT SiteWise
Azure IoT Hub
PTC Windchill
Autodesk APS
Modbus TCP
SAP S/4HANA
Siemens Teamcenter
Oracle Cloud SCM
Rockwell FactoryTalk
Plex MES
AWS IoT SiteWise
Azure IoT Hub
PTC Windchill
Autodesk APS
Modbus TCP
SAP S/4HANA
Siemens Teamcenter
Oracle Cloud SCM
Rockwell FactoryTalk
Plex MES
AWS IoT SiteWise
Azure IoT Hub
PTC Windchill
Autodesk APS
Modbus TCP
Microsoft Dynamics 365
ServiceNow
Jira Software
Databricks
Snowflake
OPC UA Gateway
MQTT Telemetry
Prometheus
Grafana
HTTP Webhooks
Microsoft Dynamics 365
ServiceNow
Jira Software
Databricks
Snowflake
OPC UA Gateway
MQTT Telemetry
Prometheus
Grafana
HTTP Webhooks
Microsoft Dynamics 365
ServiceNow
Jira Software
Databricks
Snowflake
OPC UA Gateway
MQTT Telemetry
Prometheus
Grafana
HTTP Webhooks
Microsoft Dynamics 365
ServiceNow
Jira Software
Databricks
Snowflake
OPC UA Gateway
MQTT Telemetry
Prometheus
Grafana
HTTP Webhooks
Note: Tool names and marks belong to their respective owners. No endorsement or partnership implied.
FAQ
Frequently asked questions
Everything you need to know about pricing, testing on your own product lines, engineering precision, system integrations, and enterprise security.
Nexqavyr AI is priced for the platform, not the person. Every core shop module — Intake, Engineering, Quoting, Production, Quality (FAT), Commissioning, and Service — is included in the base plan (starting at $200/mo) with unlimited seats. Your application engineers, estimators, shop floor supervisors, quality inspectors, and field techs can all collaborate without per-seat licenses. A one-time onboarding fee covers data ingestion, CAD/ERP connections, and shop rule configuration.
Can we test it with our own workflows?
Yes. We run live pilots using your actual engineering packages — including customer RFQ specifications, one-line diagrams (SLDs), BOMs, and equipment schedules. In a sandboxed environment, your team can test requirement extraction, single-line configuration, margin calculations, and automated FAT checklist generation against real past orders before going live.
Do we need to replace our ERP, CAD, PLM, or MES?
No. Nexqavyr AI sits directly between your engineering and business systems rather than replacing them. It integrates via bi-directional APIs with your CAD/ECAD tools (AutoCAD Electrical, EPLAN, SolidWorks), ERP platforms (SAP, NetSuite, Epicor), and shop floor PLCs. It reads drawings and specifications, feeds structured BOMs and pricing back into your ERP, and tracks FAT evidence in one continuous digital thread.
How quickly can we get started?
A typical shop rollout takes between 2 to 4 weeks. Standard workspace provisioning, user roles, and initial RFQ intake pipelines are active within days. Full ERP sync, component library imports, and customized validation rules for IEC 61439, UL 891, or IEEE C37.20.2 are configured alongside your team by a dedicated onboarding specialist before your first live order.
How reliable is the AI for engineering work?
Nexqavyr AI is designed for mission-critical electrical engineering, not generic chat. Every extracted parameter (voltage, bus ampacity, short-circuit withstand, BIL, enclosure rating) cites the exact source drawing or spec sheet page with an explicit confidence score (e.g., 98%). All design modifications, single-line changes, and FAT sign-offs require human engineer approval, ensuring complete engineering integrity and accountability.
What business value should we expect?
Switchgear and switchboard manufacturers typically see an 80% reduction in RFQ analysis and estimation time, cutting bid turnaround from days to hours. In engineering and production, cross-document conflict detection reduces engineering change orders (ECOs) by up to 70%, while automated FAT test record compilation eliminates inspection delays and non-conformance paperwork.
How is our data protected?
Your engineering schematics, bid data, and customer specifications are protected with enterprise-grade security. All data is encrypted using AES-256 at rest and TLS 1.3 in transit, with role-based access control (RBAC) and SSO/SAML support. Customer IP is never used to train public AI models. For defense, utility, or high-security facilities, we also offer dedicated single-tenant VPCs and fully air-gapped on-premises deployments.
What support do we receive after purchase?
All subscriptions include continuous platform maintenance, regular security updates, and access to our technical support team. Higher tiers include a dedicated technical account manager, priority SLA response times (down to 1 hour for production-critical issues), quarterly rule and standard calibration, and ongoing training for new shop floor and engineering staff.